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How kids888 Handles Your Personal Information

Your account data, payment details and browsing activity on kids888 are handled with a clear privacy framework — one that covers what we collect, why we collect it, and how long we keep it.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session controlsYour right to access or delete dataIndonesia-relevant legal basis

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What We Collect and Why It Matters

kids888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on kids888, we collect the registration details you enter — name, email address, and the mobile number linked to your account. When you fund your account using DANA, OVO or GoPay, transaction metadata such as the wallet reference number and timestamp

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are recorded to confirm the deposit and process any withdrawal request. We do not store full wallet credentials on our servers; that authentication stays within the wallet provider's own environment. Beyond account and payment data, we collect device and session data — browser type, IP address,
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and the pages you visit — to keep your session secure and to understand how the platform performs on mobile. Where you have given consent, we may use that session data to personalise the sports markets and game sections shown to you. All data collected has
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a defined retention period. Account data is kept for as long as your account remains active. Payment records are held for the period required by applicable financial compliance rules. If your account is closed, personal data is removed or anonymised according to the schedule set out
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in our data retention section below. Availability of all services, including data-processing activities, depends on local law and applies only in eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About This Policy

If you have a question about how your data is stored, want to request a copy of your account information, or need to report a privacy concern, our support team handles these requests directly. Reach out through any of the channels below and reference your registered email address so we can locate your account record quickly. Response times depend on request type; data-access requests may take longer than general account enquiries.

Live Chat Start a live chat session from inside your account dashboard. State that your enquiry is a privacy or data request so it is routed to the right team.

Email Support Send your data request to our support email. Include your registered account name and the nature of your request — access, correction or deletion.

Account Help Centre The Help Centre inside your account lists the steps to submit a formal data-access request and tracks the status of any open privacy ticket you have raised.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

kids888 applies technical and organisational measures to protect your account information from unauthorised access. Encryption is applied to data in transit and at rest. Cookie controls, account verification steps and session timeouts work together to reduce exposure. Here is how each key area functions in practice.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to measure page performance. You can manage cookie preferences through your browser settings at any time.

Account Security

Login sessions on mobile require OTP verification tied to your registered number. After a period of inactivity, your session closes automatically to prevent unauthorised access.

Data Retention Schedule

Active account data is retained while your account is open. Closed account records are anonymised or deleted on a schedule aligned with applicable financial record-keeping requirements.

Requesting Changes

You may request access to, correction of or deletion of your personal data by contacting support. We will verify your identity before processing any change to your account record.

Common Questions About Your Privacy on kids888

These are the questions we hear most often about data, account privacy and your rights. Each answer reflects how kids888 actually handles the situation — not a generic policy summary.

We collect your name, email address and mobile number at registration. If you deposit via DANA, OVO or GoPay, we also record transaction references needed to confirm payment and process withdrawals.

We share data only with service providers that support platform operations — payment processing, fraud checks and analytics. We do not sell your data to advertisers or unrelated third parties.

Contact support via live chat or email, state that you are making a data-access request, and include your registered email. We verify your identity before sending any account data.

Yes. Submit a deletion request through the Help Centre or email support. Some records may be retained for the period required by financial compliance rules before full deletion is completed.

Session cookies maintain your login. Analytics cookies measure how pages load across devices, including mobile. You can disable non-essential cookies through your browser settings without affecting account login.

No. Wallet authentication happens within DANA, OVO or GoPay's own environment. We only store the transaction reference and amount needed to reconcile your account balance and withdrawal history.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How kids888 Handles Your Personal Information

How to Reach Us About This Policy

Data Handling, Cookies and Account Security

Cookie Controls

Account Security

Data Retention Schedule

Requesting Changes

Common Questions About Your Privacy on kids888

01 What personal data does kids888 collect when I register?

02 Does kids888 share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask for my account data to be deleted?

05 How does kids888 use cookies on my device?

06 Is my DANA, OVO or GoPay wallet credential stored by kids888?

Privacy Policy

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